Nikhar (निखार) Learning

Exam Finishing School — Terms, Privacy, Refunds & Contact

Terms & Conditions

Last updated: 5 July 2026

Welcome to Nikhar (निखार) Learning ("Nikhar", "we", "our", "us"). By accessing or using our website and web application (the "Service"), you agree to these Terms & Conditions. Please read them carefully before using the Service.

1. About the Service

Nikhar is an online self-study platform for government examination preparation in India, offering study lessons, practice questions, mock tests, career "finishing school" modules and introductory language courses. Content is provided for educational purposes only.

2. Free and Paid Access

3. Acceptable Use

4. Intellectual Property

All content on the Service — lessons, questions, modules, language courses, design and code — is the property of Nikhar Learning and is protected under the Copyright Act, 1957 (India). Unauthorised copying or commercial use is strictly prohibited.

5. Educational Disclaimer

6. Availability & Changes

We aim to keep the Service available at all times but do not guarantee uninterrupted access. We may update content, features, pricing or these terms; continued use after changes constitutes acceptance. Material changes to pricing will never affect access already purchased — lifetime access, once activated, remains yours.

7. Limitation of Liability

To the maximum extent permitted by law, Nikhar Learning's total liability for any claim relating to the Service shall not exceed the amount you paid to us for the Service.

8. Governing Law

These terms are governed by the laws of India, and courts at Guwahati, Assam shall have exclusive jurisdiction.

Privacy Policy

Last updated: 5 July 2026

Your privacy matters to us. This policy explains what information we collect and how we use it.

1. Information stored on your device

The Nikhar app stores your first name, chosen exam track, lesson progress, mock-test history and settings locally on your own device (browser storage). This data does not leave your device and is not transmitted to our servers. Deleting your data from the app's Account section, or clearing your browser data, removes it permanently.

2. Payment information

Payments for Nikhar Pro are processed by our payment partner Razorpay (an RBI-authorised payment aggregator). When you pay, Razorpay collects your name, email address, phone number and payment details under its own privacy policy. We never see or store your card number, UPI PIN or banking credentials. We receive only your name, email and payment confirmation, which we use solely to confirm your payment, provide support, and maintain purchase records as required by law.

3. Communication

If you email us, we use your email address only to respond to you and to send your payment receipt. We do not send marketing messages without your consent, and we never sell, rent or share your personal information with third parties for their marketing.

4. Cookies & analytics

The app itself does not use advertising cookies or third-party trackers. Our hosting provider may collect standard anonymous access logs (such as IP address and browser type) for security and performance.

5. Children

The Service is intended for adult examination aspirants (18 years and above). We do not knowingly collect personal information from children.

6. Your rights

You may request a copy or deletion of any personal information we hold (payment records excepted where retention is legally required) by writing to us at Nikharlearning@gmail.com. We respond within 7 working days.

Refund & Cancellation Policy

Last updated: 5 July 2026

1. Nature of the product

Nikhar Pro is a digital service — a one-time purchase of ₹2000 that grants lifetime access to online study content. Access activates automatically and instantly through our payment partner (Razorpay) the moment your payment succeeds. There are no codes to wait for, no renewals and no recurring charges.

2. When a refund IS given

3. When a refund is NOT given

4. Cancellation

There is nothing to cancel — Nikhar Pro is a one-time purchase with no auto-debit and no recurring billing. You are never charged again after your single payment.

5. How refunds are processed

Approved refunds are issued to the original payment method through Razorpay within 5–7 business days of approval. To request a refund, email Nikharlearning@gmail.com with your payment reference (visible in your Razorpay payment confirmation) and the email used at payment.

Contact Us

We reply within 1 working day.

Business name: Nikhar (निखार) Learning

Email (support): Nikharlearning@gmail.com

Website: nikharlearning.com / nikharpro.tiiny.site

Support hours: Monday to Saturday, 10:00 AM – 7:00 PM IST. Pro activates automatically and instantly at any hour — there is nothing to wait for. Support emails are answered within one working day.